Shipping
We ship our RIWI building blocks within the European Union with our shipping partners DPD or UPS.
Here you can find all details about our shipping options:
Standard shipping with DPD or UPS
- Free shipping within the EU
- Delivery time 3 - 5 days depending on the destination country (up to 7 days in exceptional cases)
- Insured shipping up to €500 per package.
- NOTE: During the Christmas season (November + December), due to the high volume of packages, we might not hand over all packages to DPD or UPS every day, which could cause slight delivery delays.
Premium shipping options
- Germany and Austria:
- 2-day premium shipping for €19.95
- Includes: Priority Pass
- Express processing: (All countries)
- Priority Pass for €19.95
- We hand over your order by 12:00 noon on the same day* to DPD AT (shipping service). (*weekdays only)
- Enjoy the fastest possible delivery time.
- NOTE: Particularly useful during the Christmas season (November + December), when we cannot hand over all packages to DPD or UPS daily due to high package volume.
Additional shipping information:
- We reserve the right to combine ordered set sizes into one package to save on shipping costs and ensure fast and consolidated delivery. (For example: You order 1x 24-piece + 1x 12-piece building block set. We send you a 36-piece building block set.)
- Some products are shipped compressed due to their size. The foam may take up to 48 hours to return to its original size. IMPORTANT: Open the packaging as soon as you receive the goods to ensure the foam expands quickly.
Orders outside the EU
For orders to Switzerland and Liechtenstein, please visit www.riwi-buildit.ch.
For orders from America, please visit www.riwi-buildit.us.
For international orders or further inquiries, please contact us via email: shop@riwi-buildit.com.